To make sure that your order reaches you as quickly as possible, we dispatch orders daily during the week and several times a day during the Christmas season. Within Germany the delivery time is usually 2-4 working days (Europe and overseas approx. 4 to 10 working days). Should it take longer, please do not hesitate to contact us. Mostly the delay is due to delivery problems (wrong address, customer not found), which we can solve for you.
Please be aware that we currently cannot deliver to army post boxes. Express delivery is currently not available.
Within Germany we send our packages exclusively with DHL Paketversand. Parcels to foreign countries are handed over to DHL and then handed over to the responsible postal service of the country at the respective country border. Items that are too large for normal parcel shipping will be sent by a forwarding agency in consultation with you.
The shipping costs for your order can be seen in the order process. Please note that this information is only correct if you have already entered your delivery country. If you are interested in the shipping costs of a specific item, click on the link "plus shipping costs" on the item page in the online shop. This link is located below the item price.
From an order value of 250 Euro we ship free of charge within Germany and to all EU countries.